Frequently Asked Questions
Everything you need to know about your Animal Island experience.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, Animal Island is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint while ensuring premium quality.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Do you provide a size guide for your apparel?
Absolutely. Each product page features a detailed size chart with measurements in both inches and centimeters to help you find the perfect fit for your body type.